We,
Channel Copiers, take great pleasure in presenting ourselves as the authorized
distributors of Konica Minolta, Epson, and Riso. We offer comprehensive
printing solutions and related services. Our operations span across Kerala,
Andamans, and Lakshadweep, supported by multiple branches. We possess the
necessary authorization to fulfill GEM (Government e-Marketplace) orders, as
well as government, public, and corporate orders for a wide range of printing
equipment.
Our branch is staffed with well-trained engineers,
marketing professionals, and service and sales coordinators. We have a
dedicated service engineer available in Ernakulam for swift assistance.
Headquarters: Our headquarters is strategically
located in Thiruvalla, housed in our three-story building,
equipped to provide the best after-sales service. Our service control room in
Thiruvalla boasts 130 telephone lines, ensuring efficient communication.
Additionally, all our field staff operating in Kerala are equipped with GPS
tracking for immediate customer support. Our CRM software-based management
system further enhances our ability to provide efficient support, both locally
and remotely.
Demo Centre: Channel Copiers maintains a
fully-equipped demo center in Thiruvalla, featuring a wide range of Konica
Minolta models, from entry-level to high-end, with various configurations.
Customers can experience live demonstrations and engage in detailed discussions
regarding technical aspects and product utility in our conference room, where our
technical specialists are on hand to assist.
Our Organizational Structure: At Channel Copiers,
we pride ourselves on a well-structured organization that encompasses service,
sales, and accounting operations, each headed by dedicated departmental leaders
and supported by capable staff. We are unwavering in our commitment to meeting
our customers' needs promptly. Every customer is treated with the utmost
attention, and we continuously seek opportunities to expand our customer base,
offering competitive pricing for consumables, spare parts, and maintenance
services.